Returns & Exchanges
If you are not completely satisfied with your purchase, you may return unused merchandise in its original packaging within 30 days of delivery.
1
Initiate Return
Visit our online return portal with your order number and zip code to generate a return authorization.
2
Pack Your Item
Securely pack the unused luggage in its original shipping box, ensuring all tags and protective wraps are intact.
3
Affix Label
Attach the prepaid shipping label provided via the portal to the outside of the box, removing any old labels.
4
Drop Off
Deliver the package to any authorized UPS drop-off location and retain your receipt for tracking purposes.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing